A brief intervention to counter workplace incivility: Capturing biomarker data, psychological stress and effects on safe patient care
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Janet Willhaus, PhD, RN, CHSE, email:janetwillhaus@boisestate.edu; Cynthia Clark, PhD, RN, ANEF, FAAN email:cclark@boisestate.edu; Suzan Kardong-Edgren, PhD, RN, ANEF, CHSE, FAAN email:kardongedgren@rmu.edu
- Sigma Affiliation
- Mu Gamma at-Large
The American Nurses Association (2015) recently released a position statement clearly articulating the need for a multi-leveled approach to address workplace incivility, bullying, and violence. Recommendations include the need for nurse educators to implement evidence-based pedagogies to prepare Newly Licensed Nurses (NLNs) to address incivility and foster a culture of respect and safety in healthcare environments (ANA, 2015). Equipping NLNs with effective coping strategies to prevent and address uncivil encounters between and among co-workers, may build resilience, increase retention and job satisfaction, improve nurse performance, and result in the delivery of safer patient care (D’Ambra & Andrews, 2014; Wing, Regan, & Laschinger, 2013 ). This investigation tested the use of a Cognitive Rehearsal (CR) strategy to help NLNs address workplace incivility and create a healthier work environment.
| Type | Research Study |
| Acquisition | Self-submission |
| Review Type | None: Sigma Grant Recipient Report |
| Format | Text-based Document |
| Evidence Level | Quasi-Experimental Study, Other |
| Research Approach | Pilot/Exploratory Study |
| Keywords | Incivility; Simulation; Biomarker; New Graduate Nurse; Patient Safety |
| CINAHL Subject(s) | Work Environment--Psychosocial Factors; New Graduate Nurses; Biological Markers; Simulations |
| MESH Subject(s) | Patient Safety |
| MESH Subject(s) | Patient Safety |
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