Applying Caring Theory guided leadership to inspire, and improve quality
View File(s)
Visitor Statistics
Visits vs Downloads
Visitors - World Map
Top Visiting Countries
Country | Visits |
---|
Top Visiting Cities
City | Visits |
---|
Visits (last 6 months)
Downloads (last 6 months)
Popular Works for Goldin, Marlienne by View
Title | Page Views |
---|
Popular Works for Goldin, Marlienne by Download
Title | Downloads |
---|
View Citations
Citations
Session presented on Sunday, November 8, 2015:
Objective: To demonstrate how Caring Theory guided leadership can improve staff satisfaction and patient outcomes. Key Words: caring, caritas, staff satisfaction, quality outcomes Intro: Can implementing Watson's Caring Theory in an ICU increase nurse staff satisfaction, create a healthy work environment, and improve patient outcomes? The ANCC's Magnet program promotes theory-guided leadership. When loving kindness, Watson's 1 st Caritas Process, is practiced, departmental goals cannot only be reached, but exceeded.
Methods: Using the ANCCs National Database of Nursing Quality Improvement Survey, (NDNQI), and Press Gainey Employee Partnership Survey, as measurement tools, we found that applying Watson's Caring Theory, and Caritas Processes, at the managerial level, resulted in a marked increase in RN work environment satisfaction scores. Our department achieved a Professional Environment Score of the 95% on the NDNQI.
Results: Nurses' responses to all questions on the NDNQI Survey scored in the 90th percentile or above. In addition to a T score of 70 in response to the Job Enjoyment question, increased RN satisfaction scores related to better quality outcomes. Applying Caritas Process #4, the Director developed caring trusting relationships with all staff, not just knowing staff names and faces, but knowing the spirit filled person behind the face. These trusting relationships led to the structural empowerment of staff. Once the staff felt trusted and empowered they set about searching for ways to improve care on the department. Through staff nurse driven research activities, the staff has cut Foley days by more than 50%, and decreased the VAP rate by 74%. Four research abstracts were accepted for presentation at national, and international, conferences in 2014. Another abstract, regarding the effects of nurse workplace satisfaction on patient safety was accepted for presentation at the 2015 American Association of Critical Care Nurses National Teaching Institute and Exposition.
Conclusion: Caring Theory guided leadership has resulted in structural empowerment, and the implementation of new knowledge and practices. Financial resources were saved by improved retention and recruitment. Improved clinical outcomes, improved work environment, and improved patient outcomes, have led to meeting organizational goals.
43rd Biennial Convention 2015 Theme: Serve Locally, Transform Regionally, Lead Globally.
Items submitted to a conference/event were evaluated/peer-reviewed at the time of abstract submission to the event. No other peer-review was provided prior to submission to the Henderson Repository, unless otherwise noted.
Type | Presentation |
Acquisition | Proxy-submission |
Review Type | Abstract Review Only: Reviewed by Event Host |
Format | Text-based Document |
Evidence Level | N/A |
Research Approach | N/A |
Keywords | Caring; Caritas; Staff satisfaction |
Name | 43rd Biennial Convention |
Host | Sigma Theta Tau International |
Location | Las Vegas, Nevada, USA |
Date | 2015 |
All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.
All permission requests should be directed accordingly and not to the Sigma Repository.
All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.
Related items
Showing items related by title, author, creator and subjects.
-
Self-care while caring for others as a strategy to improve reflection and clarity of self
Nelson, John W. (2012-9-12)This 2-hospital system, which includes one of the first fifteen hospitals to achieve and sustain Magnet certification in the USA, began implementation of Relationship Based Care (RBC) three years ago. According to the ... -
The relationship between staff nurses' perceptions of nurse manager caring behaviors and their perception of exposure to workplace bullying within multiple healthcare settings
Olender, Lynda D.This study examined the relationship between staff nurses’ perception of nurse manager caring behaviors and their perceived exposure to workplace bullying within multiple healthcare settings. It was based on the ... -
Executive leadership rounding on staff and its effect on patient satisfaction and patient outcomes
Butenewicz, Cathleen D. (2017-04-17)It has been recognized in healthcare organizations across the country that there is a significant relation between organizational quality, improved patient outcomes, and the financial success of an organization. Through ... -
Improving transitional care in rural health using a standardized discharge time-out process
Koethe, Lori; Vanderhoef, MaryProblem: The process for transitioning patients from hospital to home is complex and fraught with opportunity for error. Increasingly, hospitals are tasked with regulatory, safety, and public expectation burdens to ensure ... -
Applying Orem's Self-care Deficit Nursing Theory to promoting diabetic kidney disease outcomes in interprofessional collaboration
Helou, Nancy; Zumstein-Shaha, MayaInterprofessional collaboration can influence self-care and is one way to improve outcomes of individuals with chronic conditions. The integration of Orem’s theory in the nursing care as part of an interprofessional ...