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No Hablo Ingles: Emergency Department Lived Experiences of Spanish-speaking Patients
Research AbstractPurpose: Few studies have specifically targeted the experience of Spanish-speaking patients in the Emergency Department. Studies have shown that patient populations are growing more diverse. This presents ...
SOS - Save Our Staff: Designing a Safer Emergency Department
Purpose: Emergency department staff voiced concerns of increased physical and verbal assaults by patients/visitors. Department design and security presence were not optimal. Staff felt ineffective in how to de-escalate ...