Leadership as influence: Reflective models to create work environments focused on quality and safety

Abstract

<p>Session presented on: Monday, November 18, 2013:</p> <p>Nurses must constantly respond to change, in practice, shifting organizational systems, and evolving team relationships. Developing a work place for all to thrive belongs to all and challenges traditional leadership models. Leadership is influence. How we develop, manage, and influence relationships within nursing and inter-professional teams determines our effectiveness, affects satisfaction, and a key factor in quality and safety outcomes. Reflective practice helps advance leadership capacity. This symposium explores three models grounded in reflective practices to facilitate transformation of team members; developing leadership and influence creates the potential to achieve common goals and purposes. The Quality and Safety Education for Nurses (QSEN) and interprofessional competency domains for teamwork forms the foundation for exploring three approaches for developing reflective leaders; exemplars demonstrate ways to work together to discover, design and implement innovations in health care while simultaneously realizing personal power and potential. The first presentation describes Appreciation, Influence and Control (AIC) as a philosophy, theory, and model for developing nursing leadership influence. Use of AIC supports the ends and means of learning, relating and doing required to realize the QSEN teamwork and interprofessional competencies. The second presentation highlights the appreciative inquiry phase of AIC. Appreciative Inquiry is a reflective change model that instills habits of the mind to reinforce openness, inclusion, and human relatedness in order to create a future that works for everyone and contributes to a healthy environment. The third presentation will engage participants in Liberating Structures to demonstrate effective ways to engage team members in working together and provides participants with ways and means to accomplish work that invites the influence and wisdom of the team. Use of AIC, Appreciative Inquiry and Liberating Structures provides nurses with collaborative tools to develop leadership influence and create work environments to achieve quality and safety outcomes.</p>