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Building a Culture of Ownership in Healthcare: The Invisible Architecture of Ownership, Values, and Attitude
(2017-03-03)
Session presented on Friday, March 17, 2017: When we design a new physical facility we hire professional architects and engineers to guide us through the process; we go through multiple iterations from schematic design to ...
Positive Practice Environment: A COO/CNO's Testimony
(2017-03-03)
Session presented on Saturday, March 18, 2017: ANCC's Pathway to Excellence Program provides a blueprint to help hospitals and health care systems create a workplace that supports a culture of excellence leading to quality ...
Developing a supportive environment for our healthcare workers
(2017-03-03)
Session presented on Sunday, March 19, 2017:
In preparation for a three year strategic plan, our organization recently surveyed nurses throughout our five hospital system to understand how we could better maintain and ...
Implementing crucial conversations in a fast-paced, high-stress environment
(2017-03-03)
This presentation was initiated as a performance improvement effort aimed toward improving the work culture in a high-acuity and high-stress environment. With the full implementation of this program, the authors expect to ...