Enhancing post surgical discharge education at a dermatology clinic: A quality improvement project
Kayla Olds, BSN, RN, DNP student
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Standardized discharge education may be one of the largest contributing factors to reduce complications, readmission rates and patient concerns (Wong et al., 2011). When there is a lack of consistent patient education, the knowledge disparity surrounding a patient’s care intensifies. Standardized approaches to discharge education have been shown to improve patient continuity of care, health outcomes, and the patient’s perception of their surgical experience (Holland & Bowes, 2019). Subia et al., 2019 reported that 64% of individuals are visual learners, an important component to consider when designing discharge educational materials for patients. In addition to visual learners, Tatari et al. (2017) published an article stating the importance of healthcare worker engagement during patient education. When health care workers display a lack of confidence and do not fully understand the educational materials they are delivering, patient engagement is lowered, leading patients to seek information through unreliable resources (Tatari et at., 2017). When educational materials are presented in a concise and engaging fashion, patients are empowered to take an active role in their surgical site care (Tatari et al., 2017). The healthcare worker must be an active participant in patient education. Utilization of an evidence based engagement scale will assist in evaluating how effectively staff are engaging with patients during their education. This qualitative project’s aim was to reduce patient concerns by implementing enhanced discharge educational materials with visual aids and improve staff engagement during patient education.
|Type||DNP Capstone Project|
|Review Type||None: Degree-based Submission|
|Evidence Level||Quality Improvement|
|Research Approach||Qualitative Research|
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