[Excerpt and supplemental materials for] Core competencies of civility in nursing & healthcare
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Cynthia Clark, PhD, RN, ANEF, FAAN, is founder of Civility Matters and Professor Emeritus at Boise State University. She is an international leader in fostering civility and healthy work environments around the globe, and her groundbreaking work on fostering civility has brought national and international attention to the controversial issues of incivility in academic and work environments.
- Sigma Affiliation
- Mu Gamma at-Large
- Contributor Affiliation(s)
- Boise State University, Boise, Idaho, USA
This item record pertains to an excerpt from Core Competencies of Civility in Nursing & Healthcare, which is provided free of charge by the publisher.
About this book:
Incivility and other workplace aggressions have a significant impact on the lives of healthcare professionals, faculty, and students, as well as the patients and families in their care. Incivility in academic and practice environments can provoke uncertainty and self-doubt, weaken self-confidence, and cause detrimental and lasting effects on individuals, teams, and organizations. These behaviors can fracture relationships and result in life-threatening mistakes, preventable complications, harm, or even the death of a patient.
In Core Competencies of Civility in Nursing & Healthcare, Cynthia Clark—a nurse-leader dedicated to organizational change and an unwavering advocate for civility and dignity for all—provides an abundance of practical solutions to create and sustain communities of civility, diversity, inclusion, and respect in academic and healthcare environments. Using a wealth of evidence-based interventions, hands-on tools, and scholarly resources, this book expands current thinking on the topic of civility to create and support healthy, productive work and learning environments for the benefit of all.
To purchase the entire book from the publisher, click here.
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This item record contains: Chapter 5, a Facilitator Guide, a Learner Activities Workbook, the Pathway for Fostering Organizational Civility handout, and an Author Bio.
All rights reserved. This book is protected by copyright. No part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. Any trademarks, service marks, design rights, or similar rights that are mentioned, used, or cited in this book are the property of their respective owners. Their use here does not imply that you may use them for a similar or any other purpose.
| Type | Book Chapter |
| Acquisition | Publisher-submission |
| Review Type | None: Professionally Edited Material |
| Format | Text-based Document |
| Evidence Level | Expert Opinion (nationally/internationally recognized) |
| Research Approach | N/A |
| Keywords | Civility; Nursing; Conflict resolution; Self-care; Mentoring; Bullying; Healthy Work Environments; Occupational Psychology |
| Publisher | Sigma Theta Tau International |
| Date | 2022 |
| Version | Publisher’s Version |
| ISBN | 9781646480258 |
| EPUB ISBN | 9781646480265 |
| PDF ISBN | 9781646480272 |
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