A quality improvement project to assess anxiety of family members who receive standard communication during the intraoperative period
Ashlie E. Sinclair, DNP, BSN, RN
- Sigma Affiliation
- Phi Kappa
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Introduction: The waiting period for surgical patients' family members can be stressful, causing increased frustration and fear. Most patients and families do not regularly experience the surgical environment in the same way that the operating room (OR) staff do, making this area unfamiliar. If there are inconsistent and insufficient information provided to the family, anxiety levels may increase. It is essential that staff attend to family members’ needs while the patient is in surgery. The evidence is overwhelming that structured patient status updates to family members and varying waiting room techniques are critical in decreasing their anxiety.
Methods: This quality improvement (QI) project was conducted at a single-center ambulatory surgical location over three months. To assess the magnitude of the local problem, family member participants were asked to complete the State-Trait Anxiety Inventory for Adults (STAI). The STAI survey assessed the anxiety levels of the families who were waiting in either the waiting room, patient’s OR, or another location such as outside the facility. The results of the needs assessment contributed to an understanding of the family’s anxiety while they waited for their loved one in surgery.
Results: A total of 26 patients took part in this quality improvement project. Data revealed that 84% of the participants experienced no or low anxiety levels during the waiting period.
Conclusion: It was shown that this self-reported STAI anxiety survey did aid in determining low anxiety levels for family member participants at the surgical site based on the communication strategies currently used.
|Type||DNP Capstone Project|
|Review Type||Faculty Approved: Degree-based Submission|
|Evidence Level||Quality Improvement|
|Research Approach||Quantitative Research|
|Keywords||Patient's Family Members;
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