Evaluating the effectiveness of training used for the implementation of a peer support program to support second victims
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Dr. Karen Adamouski-Marion, DNP, MSN, NE-BC, CPHQ
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- Theta Tau
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Abstract
In many health care organizations, the needed support for second victims, or care of the caregiver, is lacking or unavailable. This was true of the Inova health system organization at the conception of this project. This paper describes the process of establishing the need for a peer support program and evaluating the effectiveness of the selected peer support training program to meet the needs of the peer supporters, the team members they serve, and the organization. Unfortunately, unanticipated and tragic events will happen to excellent health care team members; the results are often anxiety, depression, guilt, and fear. The effects of being a second victim can result in post-traumatic stress and compassion fatigue, with some team members ultimately leaving the profession or even worse, committing suicide. After obtaining Institutional Review Board approval, the project team initiated a quality improvement project to evaluate the effectiveness of the peer support training during the implementation of a peer support program in all five of the Inova hospitals in Northern Virginia. Of the 45 team members who signed up for the initial peer support training, 17 agreed to participate in the project in the preintervention phase, and 15 participated in the postintervention phase. Although the training materials utilized were found to be effective, opportunities for improvement that included limitations such as available resources at night and on weekends, logistics, and information support tools were revealed.
Description
This dissertation has also been disseminated through the ProQuest Dissertations and Theses database. Dissertation/thesis number: 28495706; ProQuest document ID: 2543674871. The author still retains copyright.
Repository Posting Date
2021-07-30T12:37:03Z
Notes
This item has not gone through this repository's peer-review process, but has been accepted by the indicated university or college in partial fulfillment of the requirements for the specified degree.
Type Information
Type | Dissertation |
Acquisition | Proxy-submission |
Review Type | None: Degree-based Submission |
Format | Text-based Document |
Category Information
Evidence Level | Quality Improvement |
Research Approach | Qualitative Research |
Keywords | Peer Support; Second Victim; Clinician Support; Support Programs |
Degree Information
Grantor | Saint Francis Medical Center College of Nursing |
Advisor | Garcia, Christina; Helak, Kathy |
Level | DNP |
Year | 2021 |
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