Improving workplace violence competence and confidence within two pediatric emergency departments
SAFER: Improving workplace violence competence and confidence within two pediatric emergency departments
Jennifer Sanders, DNP, Nursing, Texas Children's Hospital, Houston, Texas, USA; Tarra Kerr, DNP, Nursing - Emergency Center, Texas Children's Hospital, Houston, Texas, USA
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- Texas Children's Hospital, Houston, Texas, USA
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This project implemented a comprehensive workplace violence (WPV) program consisting of an evidence-based computer module, an interactive, didactic session, and simulation scenarios. This resulted in statistically significant improvements in team members’ competence and confidence when responding to WPV events and their perceptions of environmental safety with two emergency departments. Stress is an underlying factor that contributes to workplace violence (WPV). Given the events of 2020, there is a significant amount of stress. The evidence-based content of this program can be utilized to realize statistically significant improvements in nursing team member’s confidence and competence to respond to WPV events.
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