Chief quality officer rounds: Charting a new course for performance improvement
Courtney B. Vose, RN, MSN, MBA, APRN; Nicole M. Hartman MSN, RN; Maureen T. Smith MSN, RN, CNRN
Visits vs Downloads
Visitors - World Map
Top Visiting Countries
Top Visiting Cities
Visits (last 6 months)
Downloads (last 6 months)
Popular Works for Vose, Courtney B. by View
Popular Works for Vose, Courtney B. by Download
Reimbursement changes from the Centers for Medicare and Medicaid Services and value based purchasing systems have made performance improvement more crucial then ever. A voluminous amount of data collection is the norm within acute care environments, however, robust analysis of and subsequent action plans that truly enhance quality outcomes is often lacking.� This presentation describes a successful performance improvement model implemented throughout a patient care division, inclusive of medical-surgical and critical care units, in an academic, community Magnet hospital. Root cause analysis and an evidence review prompted development of a quality model inclusive of four key elements: prioritization and exclusivity; staff awareness of data; transparency of outcomes; and, ownership and accountability. A unique aspect of this innovative model is the implementation of daily Chief Quality Officer Rounds (CQOR) by the unit educator to facilitate real-time learning and improve patient care. The educator, focusing on one quality issue, assesses each patient situation, assures appropriate interventions are implemented, and educates the staff regarding opportunities for improvement. The unit staff are held accountable for their ability to improve quality indicators via goals tied to their annual performance appraisal, which focus on data transparency and quality rounds to improve outcomes. Since implementing CQOR 12-months ago, outcome metrics throughout the division have demonstrated a steady decline in hospital acquired pressure ulcers, restraints, medication errors, catheter associated urinary tract infections, and ventilator associated pneumonia. In the past 6-months, fall rates have slightly declined. Learners attending this session will gain pragmatic strategies to create a culture of inquiry and passion for quality improvement in any patient care organization.
41st Biennial Convention: People and Knowledge: Connecting for Global Health
Items submitted to a conference/event were evaluated/peer-reviewed at the time of abstract submission to the event. No other peer-review was provided prior to submission to the Henderson Repository, unless otherwise noted.
|Review Type||Abstract Review Only: Reviewed by Event Host|
|Keywords||Value Based Purchasing;
Nursing Sensitive Quality Indicators;
|Name||41st Biennial Convention: People and Knowledge: Connecting for Global Health|
|Host||Sigma Theta Tau International|
|Location||Grapevine, Texas USA|
All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.
All permission requests should be directed accordingly and not to the Sigma Repository.
All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.
Showing items related by title, author, creator and subjects.
Authentic work experiences of Chief Nursing Officers: A phenomenological inquiry Ingwell-Spolan, Charlene M. (2016-03-21)Session presented on Sunday, November 8, 2015: Background: Studies have shown that job dissatisfaction, increased workload demands, poor working conditions and high patient acuity (overload) are among the challenges facing ...
Leveraging Data to Drive Quality Patient Care: The Value of a Unit-Specific Nursing Performance Dashboard Lo, Joyce; Beswick, Susan; Campbell, Heather; Jeffs, Lianne P.; Ferris, Ella (2014-11-17)Session presented on Monday, July 28, 2014: Purpose: Performance data can be used to monitor and guide interventions aimed at improving the quality and safety of patient care.[1-4] Nursing plays an important role in quality ...
A pilot to improve professional competence and safety through the use of clinical information systems and healthcare technology in nursing and allied health clinically-based courses Katrancha, Elizabeth D.; George, Nickole M.; Drahnak, Dawn M. (2016-03-17)Session presented on Sunday, July 26, 2015: Purpose: The goal of this project is to develop, implement, and evaluate an innovative teaching strategy designed utilizing a simulated clinical information system (CIS), ...
Reducing acute care hospital setting inpatient falls with implementation of hourly rounding: A quality improvement project Delaparte, CourtneyFalls in the acute care setting can lead to serious patient injuries. Despite continued efforts to reduce falls, falls are still a common occurrence. One strategy that has been identified as promoting patient safety, ...
Utilizing evidence based practice to reduce hemoglobin A1c levels in primary care by increasing frequency of office visits Williams, Mary Smith (2017-06-23)Diabetes Mellitus is one of the leading chronic diseases in the United States as well as in the world. It is a disease that becomes progressively more difficult to manage as time goes by with each patient. It costs the ...