Nurses’ attitude and perceived barriers towards error reporting in health care: An integrative review
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1. Woo Ming Wei, Jeffrey, RN, MHSM; BN (Hons IIA); BN; ADip Nsg (MGT); ADip Nsg (CDM); SDip Nsg (DME) 2. Avery Mark James, BHA, MBus (Res)
- Sigma Affiliation
- Upsilon Eta
- Contributor Affiliation(s)
- Griffith University, Gold Coast, Queensland, Australia
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Abstract
Aim: To examine nurses’ attitudes and their perceived barriers towards error reporting.
Background: Error reporting is an important step to enforce quality and safety of healthcare, yet studies revealed that nurses do not often report errors. To establish a supportive culture where nurses would better embrace error reporting, it is significant to gain better insights of their attitudes and perceived barriers on this aspect. Gaining access to this information help to develop current reporting system, contributes to better error reporting outcome.
Design: Whittemore & Knafl (2005) five-stage systematic approach underpins the framework of this integrative review.
Methods: Comprehensive search was performed through databases of CINAHL and Medline to retrieve relevant papers. Methodological rigour of these studies were determined through the Joanna Briggs Institute (JBI) Critical Appraisal checklists. This lead to final selection of 38 papers for this review.
Results: Thematic analysis results in emergence of two main themes, with each supported by four related sub-themes. This first theme outline various factors that shape nurses’ attitude and their intention to report error. The second theme further account for how factors surrounding constraints and limitations of current error reporting system and inappropriate management responses can act as barriers that undermines nurses’ initiative and commitment towards error reporting.
Conclusion: This review revealed how nurses’ attitudes towards error reporting is far from ideal. This call for nurse leaders to advocate conducive culture and to identify and address any concerns nurses’ might have, to better promote their receptivity and behaviour in error reporting.
Relevance to clinical practice: Findings of this review help to inform body of knowledge that would better support development of appropriate work processes and policy, and to guide nursing management perspectives to better promote nurses’ positive attitude and eliminating any barriers in error reporting. This would drive towards desirable error management outcome.
Results: Thematic analysis results in emergence of two main themes, with each supported by four related sub-themes. This first theme report on various factors that shape nurses’ attitude and their intention to report error. The second theme account for how factors surrounding constraints and limitations of current error reporting system and inappropriate management responses act as barriers that undermines nurses’ initiative and commitment towards error reporting.
Conclusion: This review revealed how nurses’ attitudes towards error reporting is far from ideal. This call for nurse leaders to advocate conducive culture and to identify and address any concerns nurses’ might have, to better promote their receptivity and behaviour in error reporting.
Relevance to clinical practice: Findings of this review help to inform body of knowledge that would better support development of appropriate work processes and policy, and to guide nursing management perspectives to better promote nurses’ positive attitude, and eliminating any barriers in error reporting. This would drive towards desirable error management outcome.
Description
The purpose of this integrative review is to examine the present state of evidence to gain insights surrounding how nurses perceive error reporting, as well as understanding of their attitude and factors in influencing their decision towards engaging in error reporting. In doing so, this could drive initiatives that favors shaping nurses’ acceptance of error reporting, contributing towards positive error reporting culture and error management outcome.
Repository Posting Date
2020-02-14T17:54:27Z
Type Information
Type | Presentation |
Acquisition | Self-submission |
Review Type | Abstract Review Only: Reviewed by Event Host |
Format | Text-based Document |
Category Information
Evidence Level | Systematic Review |
Research Approach | Other |
Keywords | Integrative Review; Error Reporting; Barriers; Attitudes; Nurses |
Degree Information
Grantor | Griffith University |
Advisor | Avery, Mark James |
Level | Master's |
Year | 2019 |
Conference Information
Name | 110th Anniversary of Chinese Nursing Association & Belt and Road International Nursing Congress |
Host | Chinese Nursing Association |
Location | Beijing International Convention Center, Beijing, China |
Date | 2019 |
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