Communication and Civility Workshop in Healthcare and the Effects on Patient Satisfaction and Work Environment
Leah Christine Lax, DNP, RN - Nursing Department, Sarasota Memorial Hospital, Sarasota, FL, USA
- Sigma Affiliation
- Contributor Affiliation(s)
- Sarasota Memorial Hospital, Sarasota, Florida, USA
Visits vs Downloads
Visitors - World Map
Top Visiting Countries
Top Visiting Cities
Visits (last 6 months)
Downloads (last 6 months)
Popular Works for Lax, Leah Christine by View
Popular Works for Lax, Leah Christine by Download
|Review Type||Abstract Review Only: Reviewed by Event Host|
Healthy Work Environment
All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.
All permission requests should be directed accordingly and not to the Sigma Repository.
All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.
Showing items related by title, author, creator and subject.
Quintana, Danielle M.Incivility is a major factor polluting healthy work environments today. AACN (2005) standards for promoting healthy work environments promote the use of skilled communication as opposed to discourtesy. Students in a ...
Nichols, Tara M.; Nelson, John W.This session reviews research on the implementation of Relationship Based Care to facilitate cultural transformation. This study identified civility is important in creating a healthy work environment.
Exploring the Moderating Effect of a Caring Work Environment on the Relationship Between Workplace Mistreatment and Nurses' Ability to Provide Patient Care Moffa, Christine M. (2018-03-22)Workplace mistreatment (bullying, horizontal violence, and incivility) has been shown to impact nurses’ work satisfaction, job turnover, and physical and mental health. However, there are limited studies that examine its ...
Combining the Power of Cognitive Rehearsal, Simulation, and Evidence-Based Scripting to Foster Healthy Work Environments Clark, Cynthia M.Incivility in health care can have detrimental effects on individuals, teams, organizations, and patient care. This engaging session highlights the unique combination of Cognitive Rehearsal, simulation, and evidence-based ...
Clark, Cynthia M. (2016-03-21)Session presented on Friday, November 6, 2015: Incivility in the health care workplace can have devastating and lasting effects on individuals, teams, organizations, and ultimately patient care. Further, incivility negatively ...