Implementing a cognitive rehearsal program to combat nursing incivility
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Catherine C. Razzi, MSN, Frances M. Maguire School of Nursing and Health Professions, Gwynedd Mercy University, Gwynedd Valley, Pennsylvania, USA; Ann L. Bianchi, PhD, RN, College of Nursing, The University of Alabama in Huntsville, Huntsville, Alabama, USA; Kimberly A. Carson, MSN, Nursing Administration, Doylestown Hospital, Doylestown, Pennsylvania, USA; Kristen Herrin, DNP, University of Alabama College of Nursing, UAH, Huntsville, Alabama, USA
- Sigma Affiliation
- Iota Kappa
- Contributor Affiliation(s)
- Gwynedd Mercy University, Gwynedd Valley, Pennsylvania, USA
The purpose of this program was to develop a quality improvement educational module designed to increase the awareness of incivility in the workplace and train the participants to respond to incivility using cognitive rehearsal. The Nursing Incivility Scale was used to measure pre and post program levels of incivility.
45th Biennial Convention 2019 Theme: Connect. Collaborate. Catalyze.
| Type | Presentation |
| Acquisition | Proxy-submission |
| Review Type | Abstract Review Only: Reviewed by Event Host |
| Format | Text-based Document |
| Evidence Level | N/A |
| Research Approach | N/A |
| Keywords | Cognitive Rehearsal; Nursing Incivility; Nursing Incivility Scale |
| Name | 45th Biennial Convention |
| Host | Sigma Theta Tau International |
| Location | Washington, DC, USA |
| Date | 2019 |
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