Time and motion evaluation and patient satisfaction in HIV clinics in Harare, Zimbabwe
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Abigail Link, MPH; Danuta Kasprzyk, PhD; Barbara Cochrane, PhD -- Family and Child Nursing, University of Washington, Seattle, Washington, USA; Mufuta Tshimanga, MD, MPH, Department of Community Medicine, University of Zimbabwe, Harare, Zimbabwe
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- University of Washington, Seattle, Washington, USA
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The amount of time patients spend for clinic services can influence their degree of satisfaction. We evaluated the time HIV patients spent in each service area and their overall satisfaction of services. Additionally, in-depth interviews of clinical staff provided their perceptions of patient satisfaction, patient-centered care and recommendations for change.
30th International Nursing Research Congress: Theory-to-Practice: Catalyzing Collaborations to Connect Globally. Held 25-29 July 2019 in Calgary, Alberta, Canada.
Items submitted to a conference/event were evaluated/peer-reviewed at the time of abstract submission to the event. No other peer-review was provided prior to submission to the Henderson Repository, unless otherwise noted.
Type | Poster |
Acquisition | Proxy-submission |
Review Type | Abstract Review Only: Reviewed by Event Host |
Format | Text-based Document |
Evidence Level | N/A |
Research Approach | N/A |
Keywords | HIV; Patient Satisfaction; Time and Motion |
Name | 30th International Nursing Research Congress |
Host | Sigma Theta Tau International |
Location | Calgary, Alberta, Canada |
Date | 2019 |
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