Time and Motion Evaluation and Patient Satisfaction in HIV Clinics in Harare, Zimbabwe
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Author Information
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Abigail Link, MPH; Danuta Kasprzyk, PhD; Barbara Cochrane, PhD -- Family and Child Nursing, University of Washington, Seattle, Washington, USA; Mufuta Tshimanga, MD, MPH, Department of Community Medicine, University of Zimbabwe, Harare, Zimbabwe
- Sigma Affiliation
- Pi Psi
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Abstract
The amount of time patients spend for clinic services can influence their degree of satisfaction. We evaluated the time HIV patients spent in each service area and their overall satisfaction of services. Additionally, in-depth interviews of clinical staff provided their perceptions of patient satisfaction, patient-centered care and recommendations for change.
Description
30th International Nursing Research Congress: Theory-to-Practice: Catalyzing Collaborations to Connect Globally. Held 25-29 July 2019 in Calgary, Alberta, Canada.
Repository Posting Date
2019-07-25T13:31:50Z
Notes
Items submitted to a conference/event were evaluated/peer-reviewed at the time of abstract submission to the event. No other peer-review was provided prior to submission to the Henderson Repository, unless otherwise noted.
Type Information
| Type | Poster |
| Acquisition | Proxy-submission |
| Review Type | Abstract Review Only: Reviewed by Event Host |
| Format | Text-based Document |
Category Information
| Evidence Level | N/A |
| Research Approach | N/A |
| Keywords | HIV; Patient Satisfaction; Time and Motion |
Conference Information
| Name | 30th International Nursing Research Congress |
| Host | Sigma Theta Tau International |
| Location | Calgary, Alberta, Canada |
| Date | 2019 |
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