This is My Story: Using Patient Personalization Posters to Improve Nurses' Caring Behaviors
Review TypeFaculty Approved: Degree-based Submission
Repository Posting Date2019-07-03T17:27:17Z
Author(s)Johnson, Kelly S.
Author DetailsKelly Johnson, DNP, RN, CEN, NE-BC, CPHQ; email@example.com
Lead Author Sigma AffliationNon-member
TypeDNP Capstone Project
Level of EvidenceQuality Improvement
Research ApproachTranslational Research/Evidence-based Practice
CINAHL HeadingsCritical Care Nursing; Critical Care; Intensive Care Units; Caring--Evaluation; Behavior--Evaluation; Patient Attitudes--Evaluation; Professional-Family Relations; Family Attitudes--Evaluation; Caring; Behavior; Patient Attitudes; Family Attitudes; Watson's Theory of Caring; Nursing Care
The critical care environment renders patients unable to share the kind of personal information that illuminates their story outside of the intensive care unit. Therefore, learning about the individuality of this patient population and building caring relationships with them is more difficult than with a fully communicative patient. The aim of this project was to investigate the relationship between the patients’ and families’ perceptions of caring behaviors and the use of the “This is My Story” poster for critically ill adults. A two-group comparison was done between patients in a surgical intensive care unit who received the “This is My Story” posters and patients in a medical intensive care unit who did not receive the “This is My Story” posters, measuring nurses’ caring behaviors with the Watson Caritas Patient Score©. The implementation of the patient personalization poster in the SICU has significantly improved the patient rating of caring practices of critical care nurses. The Watson Caritas Patient Score (WCPS) score in the SICU was improved by 47% compared to that of the medical intensive care unit MICU (no poster).
Degree GrantorJacksonville University
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