Increasing patient engagement in the pre-operative patient population

Abstract

<p>The United States (U.S.) spends more revenue than any other industrialized nation on healthcare yet research indicates this does not equate to delivering the safest or most efficient quality patient care (Riehle &amp; Hyrkas, 2012). Patients within the U.S. healthcare system have been the beneficiaries of cumbersome processes riddled with redundancy, waste, and discordant care (Institute of Medicine [IOM], 2001). Because of this data, healthcare reform to improve the quality and efficiency of patient care delivery has been the topic of debate over the past several decades, on both a national and global scale. Several organizations, coalitions, and groups have indicated the need for healthcare redesign; two of the most prominent are referenced here. The IOM, (2001) report that advocated for healthcare transformation and identified six important key elements to improve healthcare referred to as the Six Aims for Improvement: safe, efficient, effective, timely, patient-centered, and equitable care. Several years later, the Institute for Healthcare Improvement ([IHI], 2018) introduced three critical objectives known as the Triple Aim that focused on improving the individual experience of care, improving population health, and the reduction of cost associated with health care (Coyne et al., 2014).</p>