Bedside shift report and its effect on patient satisfaction with nursing communication
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The problem identified was the lack of any formal policy in regards to patient handoff, causing inconsistencies in the methodology, implementation, and content given from nurse to nurse during report. This increases the risk of miscommunication between nurses, impairs patient safety, and decreases patient satisfaction with nursing communication. The plan to address this problem is development of a policy requiring bedside shift report for all patient handoffs. This evidence-based method aims to increase patient safety and satisfaction and improve communication between nursing staff and their patients. In order to implement this process change, organizational approval will be obtained, an evidence-based literature review performed, and collaboration with key stakeholders will take place throughout the formulation of the policy.
The author retains copyright.
This item has not gone through this repository's peer-review process, but has been accepted by the indicated university or college in partial fulfillment of the requirements for the specified degree.
Type | Thesis |
Acquisition | Proxy-submission |
Review Type | None: Degree-based Submission |
Format | Text-based Document |
Evidence Level | Literature Review |
Research Approach | Translational Research/Evidence-based Practice |
Keywords | Patient Handoff; Miscommunication; Patient Safety |
Grantor | Western Governors University |
Advisor | Spigel, Mindy |
Level | Master's |
Year | 2016 |
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