Bedside Shift Report and Its Effect on Patient Satisfaction with Nursing Communication
Review TypeNone: Degree-based Submission
Repository Posting Date2019-03-21T13:18:51Z
Author(s)Reeves, Janna L.
Author DetailsJanna Reeves, MSN, CCRN
Lead Author Sigma AffliationPsi Upsilon
Level of EvidenceLiterature Review
Research ApproachTranslational Research/Evidence-based Practice
The problem identified was the lack of any formal policy in regards to patient handoff, causing inconsistencies in the methodology, implementation, and content given from nurse to nurse during report. This increases the risk of miscommunication between nurses, impairs patient safety, and decreases patient satisfaction with nursing communication. The plan to address this problem is development of a policy requiring bedside shift report for all patient handoffs. This evidence-based method aims to increase patient safety and satisfaction and improve communication between nursing staff and their patients. In order to implement this process change, organizational approval will be obtained, an evidence-based literature review performed, and collaboration with key stakeholders will take place throughout the formulation of the policy.
DescriptionThe author retains copyright.
Degree GrantorWestern Governors University
NotesThis item has not gone through this repository's peer-review process, but has been accepted by the indicated university or college in partial fulfillment of the requirements for the specified degree.
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