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Emergency department bedside handoff report for increased communication and patient experience: A quality improvement health program
Background: With increased emphasis placed on patient experience scores within hospital emergency departments (ED), communication between clinicians and patients has been identified as an area for improvement. Described ...
Evaluation of communication and teamwork implementing TeamSTEPPS for a medical-surgical unit
An assessment of a medical-surgical unit established that there were poor communication and teamwork practices. Consequently, an evidence-based practice change was implemented in which TeamSTEPPS 2.0 was utilized to address ...
Bridging the gap in the continuum of care for spine surgery patients: A quality improvement project
(2017-03-24)
The purpose of this paper is to discuss the inadequate communication between patient settings and the practice settings, review the literature regarding communication and risks of readmission for spine surgery patients, ...
The Effects of Implementing TeamSTEPPS® on Operating Room Staff Communication
Improving communication in the OR can lead to better patient outcomes. Tibbs and Moss (2014) pointed out that Joint Commission (JC) found over two-thirds of surgical adverse events were the result of poor communication and ...
Improving patient care outcomes through better delegation-communication among nurses and assistive personnel
(2016-06-08)
In acute care settings, registered nurses must depend on and delegate to unlicensed assistive personnel when providing direct care to patients. The nurses’ ability to effectively delegate can affect the safety and ...
Interprofessional Collaboration: A Healthcare Professional's Duty
(2016-02-29)
Abstract
Today’s patients have complex healthcare needs and require more than one discipline to address issues regarding health status. As care needs become more complex, delivery processes involve numerous interfaces ...
Evaluation of COMFORT in strengthening family communication skills
(2016-06-02)
The purpose of this project was to evaluate the effectiveness of a COMFORT communication strategy that combines a didactic and simulated experience to strengthen perceived confidence and competence of advance practice registered nurses communicating with families facing difficult decisions and situations. The project explored the impact of the COMFORT protocol as an intervention strategy to strengthen perceived confidence and competence in communicating with families in crisis at end of life using a pre-post design. There was no significant change in the COMFORT protocol’s ability to increase perceived confidence or competence levels. APRN participants positively indicated the COMFORT protocol as an effective strategy for guiding difficult discussion (M = 4.35, SD = 0.48) and an effective strategy for APRN communication at end of life (M = 4.4, SD = 0.6) using a five point Likert scale....
Improving communication in the clinical environment through bedside shift report (BSR): A quality improvement project
(2016-10-20)
Effective communication is required during the handoff process to ensure essential patient information is relayed for continuity and quality of care. The author conducted a quality improvement initiative at a 380 bed acute ...
Improving patient satisfaction through implementing AIDET
(2017-06-23)
Hospital Consumer Assessment of Health- care Provider and System (HCAHPS) scores are key metrics that evaluate quality patient care within health- care system. Many studies reveal that an effective communication strategy ...
Improving stress test procedural outcomes through effective communication tools
Low health literacy may lead to a lack of understanding of disease management and preparation needed before a procedure. Healthcare professionals must implement evidence-based measures that will facilitate healthcare ...