Promoting healthy work environments with civility training for operating room nursing students
Danielle M. Quintana, MSN, University of Houston College of Nursing, Sugar Land, Texas, USA
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Incivility is a major factor polluting healthy work environments today. AACN (2005) standards for promoting healthy work environments promote the use of skilled communication as opposed to discourtesy. Students in a perioperative elective practiced communication in an uncivil setting, and afterwards, felt better prepared to deal with matters of incivility.
Creating Healthy Work Environments 2019:Innovating Healthy Clinical and Academic Environments: Optimizing Patient Outcomes and Professional Well-Being, February 22-24, 2019. New Orleans, Louisiana, USA.
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