Using skilled nurse communication to curb patient aggression: Findings from a quality improvement project
Scott S. Christensen, DNP, MBA, APRN, ACNP-BC, Nursing Administration, University of Utah Hospital, Salt Lake City, Utah, USA; Laura Adams, MSN, RN, Nursing Administration, University of Utah Health, Salt Lake CIty, Utah, USA; Barbara Wilson, PhD, RN, RNC-OB, College of Nursing, University of Utah, Salt Lake City, Utah, USA
- Sigma Affiliation
- Gamma Rho
Visits vs Downloads
Visitors - World Map
Top Visiting Countries
Top Visiting Cities
Visits (last 6 months)
Downloads (last 6 months)
Popular Works for Christensen, Scott S. by View
Popular Works for Christensen, Scott S. by Download
With aggressive patient encounters becoming more common in non-mental health settings, one large academic medical center created a safer patient care environment by implementing a Behavioral Emergency Response Team (BERT) program. Project findings are relevant for identifying nurse communication gaps, building nurse communication skills, and mitigating patient aggression toward nurses.
Creating Healthy Work Environments 2019: Innovating Healthy Clinical and Academic Environments: Optimizing Patient Outcomes and Professional Well-Being, February 22-24, 2019. New Orleans, Louisiana, USA.
Items submitted to a conference/event were evaluated/peer-reviewed at the time of abstract submission to the event. No other peer-review was provided prior to submission to the Henderson Repository, unless otherwise noted.
|Review Type||Abstract Review Only: Reviewed by Event Host|
|Keywords||Behavioral Emergency Response Team;
|Name||Creating Healthy Work Environments 2019|
|Host||Sigma Theta Tau International|
|Location||New Orleans, Louisiana, USA|
All rights reserved by the author(s) and/or publisher(s) listed in this item record unless relinquished in whole or part by a rights notation or a Creative Commons License present in this item record.
All permission requests should be directed accordingly and not to the Sigma Repository.
All submitting authors or publishers have affirmed that when using material in their work where they do not own copyright, they have obtained permission of the copyright holder prior to submission and the rights holder has been acknowledged as necessary.
Showing items related by title, author, creator and subjects.
Escape from the diffusion of responsibility: Review findings for building ethical practice in nursing Christensen, Scott S.The diffusion of responsibility occurs commonly in nursing, resulting in nurses who fail to recognize or take responsibility for unethical practices. This narrative review helps nurses to be more accountable by bridging a ...
Reducing violence in the emergency department, improving perception of safety: An aggression prevention team approach Riley, MarilynProblem Statement and Purpose: Acts of aggression towards nurses has reached never-before-seen levels in Emergency Departments (ED) across the United States (US), and it increases by 15% or more every year. Nurses and ED ...
Findings of a knowledge synthesis project of simulation use in pre-licensure nursing education Olson, Joanne K.; Lasiuk, Gerri C.; Davidson, Sandra; Paul, Pauline; Wilson-Keates, Barbara Joy; Ellis, Rebecca; Rajani, Fahreen; Savard, Winnifred (2016-03-21)Session presented on Saturday, November 7, 2015: Background: Pre-licensure nursing education has a long history of using low- and medium-fidelity simulation. High-fidelity simulation has more recently been incorporated ...
The implementation of a designated alert team to improve patient safety and nursing staff perceptions of patient safety Horigan, Ann E.; Adams, Madyson; Gil-Trani, Raquel; Schulter, Cynthia; Mappes, Gina O.; Kattner, Amy; Kessler, BrandyPoster presentationSession E presented Tuesday, October 1, 10:00-11:00 amPurpose: This performance improvement project was designed to improve patient safety and nursing staff perception of patient safety by implementing ...
Using Team STEPPS to Improve Teamwork and Collaboration in the Emergency Department Pollard, Melissa A.; Cummings, Elizabeth (2017-07-21)This session will address an education initiative to promote the adoption of Team STEPPS tools in our emergency department. The goal of this project was to create a healthy work environment that embraces Team STEPPS tools ...