The effect of civility on the healthcare environment, staff, and the care of patients
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Tara M. Nichols, MS, APRN, CCRN, CCNS, AGCNS-BC, Nursing Administration, Mercy Health Saint Mary's, Trinity Health System, Grand Rapids, Michigan, USA; John W. Nelson, PhD, RN, MS, Research Administration, Healthcare Environment, Inc, St. Paul, Minnesota, USA
- Sigma Affiliation
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- Contributor Affiliation(s)
- Trinity Health System, Grand Rapids, Michigan, USA
This session reviews research on the implementation of Relationship Based Care to facilitate cultural transformation. This study identified civility is important in creating a healthy work environment.
Creating Healthy Work Environments 2019:Innovating Healthy Clinical and Academic Environments: Optimizing Patient Outcomes and Professional Well-Being, February 22-24, 2019. New Orleans, Louisiana, USA.
Items submitted to a conference/event were evaluated/peer-reviewed at the time of abstract submission to the event. No other peer-review was provided prior to submission to the Henderson Repository, unless otherwise noted.
| Type | Presentation |
| Acquisition | Proxy-submission |
| Review Type | Abstract Review Only: Reviewed by Event Host |
| Format | Text-based Document |
| Evidence Level | N/A |
| Research Approach | N/A |
| Keywords | Civility; Relationship-based Care; Work Environment |
| Name | Creating Healthy Work Environments 2019 |
| Host | Sigma Theta Tau International |
| Location | New Orleans, Louisiana, USA |
| Date | 2019 |
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