Creating a Healthy Workforce by Implementing a Unit-Based Intervention to Address Bullying and Incivility
Author DetailsRenee A. Thompson, DNP, RN, The Healthy Workforce Institute, Pittsburgh, Pennsylvania, USA; Gerald Bryant, DNP, RN, Baylor Scott & White Medical Center-Temple Region, Temple, Texas, USA
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Unaddressed disruptive behaviors result in risks to patient safety and high turnover rates. Leaders of an academic, Level One (1) Trauma Center implemented organizational and unit-based interventions in response to reported acts of bullying and incivility in efforts to promote a 'Healthy Workforce' culture across the organization.