Conflict Resolution: From Policy to Procedure to Practice
Review TypeAbstract Review Only: Reviewed by Event Host
Repository Posting Date2019-01-29T21:02:22Z
Author DetailsMonica Kennison, EdD, MSN, RN, Nursing Department, Berea College, Berea, Kentucky, USA
Lead Author Sigma AffliationOmicron Mu
Level of EvidenceN/A
Even in healthy work environments, workplace conflict may affect nurses' morale, increase turnover and even result in litigation (Iglesias & Becerro, 2012. Moreover, high job satisfaction linked to lower conflict (Schwendimann 2016). While conflict is unavoidable, in healthy work settings effective resolution involves policy development, procedure, training, practice and feedback.
DescriptionCreating Healthy Work Environments 2019:Innovating Healthy Clinical and Academic Environments: Optimizing Patient Outcomes and Professional Well-Being, February 22-24, 2019. New Orleans, Louisiana, USA.
Conference NameCreating Healthy Work Environments 2019
Conference HostSigma Theta Tau International, the Honor Society of Nursing
Conference LocationNew Orleans, Louisiana, USA
NotesItems submitted to a conference/event were evaluated/peer-reviewed at the time of abstract submission to the event. No other peer-review was provided prior to submission to the Henderson Repository, unless otherwise noted.
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