Conflict Resolution: From Policy to Procedure to Practice
Acquisition Type
Proxy-submissionReview Type
Abstract Review Only: Reviewed by Event HostRepository Posting Date
2019-01-29T21:02:22ZAuthor(s)
Kennison, MonicaAuthor Details
Monica Kennison, EdD, MSN, RN, Nursing Department, Berea College, Berea, Kentucky, USALead Author Sigma Affliation
Omicron MuType
PresentationFormat
Text-based DocumentLevel of Evidence
N/AResearch Approach
N/AAbstract
Even in healthy work environments, workplace conflict may affect nurses' morale, increase turnover and even result in litigation (Iglesias & Becerro, 2012. Moreover, high job satisfaction linked to lower conflict (Schwendimann 2016). While conflict is unavoidable, in healthy work settings effective resolution involves policy development, procedure, training, practice and feedback.
Description
Creating Healthy Work Environments 2019:Innovating Healthy Clinical and Academic Environments: Optimizing Patient Outcomes and Professional Well-Being, February 22-24, 2019. New Orleans, Louisiana, USA.Conference Name
Creating Healthy Work Environments 2019Conference Host
Sigma Theta Tau International, the Honor Society of NursingConference Location
New Orleans, Louisiana, USAConference Year
2019Conference Identifier
CHWE19B05Notes
Items submitted to a conference/event were evaluated/peer-reviewed at the time of abstract submission to the event. No other peer-review was provided prior to submission to the Henderson Repository, unless otherwise noted.Visitor Statistics
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