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Improving communication in the clinical environment through bedside shift report (BSR): A quality improvement project
(2016-10-20)
Effective communication is required during the handoff process to ensure essential patient information is relayed for continuity and quality of care. The author conducted a quality improvement initiative at a 380 bed acute ...
Improving patient satisfaction with nursing communication in an acute care setting
(2017-08-28)
Organizational Hospital Consumer Assessment of Healthcare Providers and System (HCAHPS) survey results provided evidence to indicate the need for improvement in nursing communication with patients in the telemetry unit. ...