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A Health Literacy Algorithm Impact on Readmissions and Patient Satisfaction
The purpose of this quality improvement (QI) project was to explore the relationship between health literacy levels and readmission rates and patient satisfaction scores. The medical-surgical unit in the studied community ...
Teach-back and its impact on hospital consumer assessment of healthcare providers and systems (HCAHPS)
(2017-04-18)
Successful patient outcomes rely heavily on patient engagement, patient/family education, and promotion of self-management. Teach-back methodology offers the healthcare team a proven technique to determine learner's health ...