Now showing items 1-10 of 17
Care Transitions: Are Healthcare Organizations Meeting the Needs of Their Patients?
Acute care healthcare organizations struggle to identify and implement interventions to support the transition of care between hospital and home settings. One organization piloted a quality improvement (QI) project using ...
Teach-back and Its Impact on Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
Successful patient outcomes rely heavily on patient engagement, patient/family education, and promotion of self-management. Teach-back methodology offers the healthcare team a proven technique to determine learner's health ...
Improving Patient Satisfaction with Nursing Communication in an Acute Care Setting
Organizational Hospital Consumer Assessment of Healthcare Providers and System (HCAHPS) survey results provided evidence to indicate the need for improvement in nursing communication with patients in the telemetry unit. ...
Improving patient satisfaction through implementing AIDET
Hospital Consumer Assessment of Health- care Provider and System (HCAHPS) scores are key metrics that evaluate quality patient care within health- care system. Many studies reveal that an effective communication strategy ...
Improving Communication in the Clinical Environment Through Bedside Shift Report (BSR): A Quality Improvement Project
Effective communication is required during the handoff process to ensure essential patient information is relayed for continuity and quality of care. The author conducted a quality improvement initiative at a 380 bed acute ...
Executive Leadership Rounding on Staff and Its Effect on Patient Satisfaction and Patient Outcomes
It has been recognized in healthcare organizations across the country that there is a significant relation between organizational quality, improved patient outcomes, and the financial success of an organization. Through ...
The Relationship Between Nursing Skill Mix, Nurse Sensitive Patient Outcomes and Patient Satisfaction
Literature Review: Hospitals are the largest components of the United States healthcare system, and are encountering pressure to provide better quality care and reduce cost. The Patient Protection and Affordable Care Act ...
Effects of Nurse-Physician Collaborative Rounding
This presentation describes a method to enhance nurse-physician-patient communication that increases patient satisfaction with nurse communication, physician communication, and overall teamwork.
A Health Literacy Algorithm Impact on Readmissions and Patient Satisfaction
The purpose of this quality improvement (QI) project was to explore the relationship between health literacy levels and readmission rates and patient satisfaction scores. The medical-surgical unit in the studied community ...
Evidence-Based Practice Change: Implementation of a Collaborative Practice Model for Diabetes
Background: The prevalence of type II diabetes mellitus (T2DM) in the United States is high, especially in underserved populations. Many patients with T2DM do not receive the optimal interprofessional collaborative care ...