Now showing items 1-10 of 14
The Relationship Between Nursing Skill Mix, Nurse Sensitive Patient Outcomes and Patient Satisfaction
Literature Review: Hospitals are the largest components of the United States healthcare system, and are encountering pressure to provide better quality care and reduce cost. The Patient Protection and Affordable Care Act ...
Discharge Lounge and the Journey to Excellence in Patient Satisfaction
Poster presentation Session F presented Friday, September 15, 2017 Purpose: Our Emergency Room(ER) patient satisfaction baseline scores related to discharge instructions for FY 2016 were at 43.31%. Our fiscal year ...
Nurse First a New Process in One Community Hospital
Poster presentation Session C presented Thursday, September 14, 2017 Purpose: If a patient is presenting to the Emergency Department (ED) for treatment of a laceration of a finger or acute chest pain, the experience can ...
Port Access Experience: A Pediatric Emergency and Oncology Interdepartmental Collaboration
Poster presentation Session G presented Saturday, September 16, 2017 Purpose: Dissatisfaction with the port access experience in the Pediatric Emergency Department (ED) was noted by increased verbal feedback from patients, ...
A Health Literacy Algorithm Impact on Readmissions and Patient Satisfaction
The purpose of this quality improvement (QI) project was to explore the relationship between health literacy levels and readmission rates and patient satisfaction scores. The medical-surgical unit in the studied community ...
Effects of Nurse-Physician Collaborative Rounding
This presentation describes a method to enhance nurse-physician-patient communication that increases patient satisfaction with nurse communication, physician communication, and overall teamwork.
Care Transitions: Are Healthcare Organizations Meeting the Needs of Their Patients?
Acute care healthcare organizations struggle to identify and implement interventions to support the transition of care between hospital and home settings. One organization piloted a quality improvement (QI) project using ...
Improving Patient Satisfaction with Nursing Communication in an Acute Care Setting
Organizational Hospital Consumer Assessment of Healthcare Providers and System (HCAHPS) survey results provided evidence to indicate the need for improvement in nursing communication with patients in the telemetry unit. ...
Improving Communication in the Clinical Environment Through Bedside Shift Report (BSR): A Quality Improvement Project
Effective communication is required during the handoff process to ensure essential patient information is relayed for continuity and quality of care. The author conducted a quality improvement initiative at a 380 bed acute ...
Executive Leadership Rounding on Staff and Its Effect on Patient Satisfaction and Patient Outcomes
It has been recognized in healthcare organizations across the country that there is a significant relation between organizational quality, improved patient outcomes, and the financial success of an organization. Through ...