Search
Now showing items 1-10 of 26
Improving patient satisfaction in the medical-surgical setting
Practice Problem: Patients’ experiences at hospitals are multidimensional, and their satisfaction with the service is linked to the quality of patient care provided. In evaluating the quality of care of a hospital, the ...
Sleep Enhancement
The purpose of this project is to increase the number of hospitalized adult patients who get sufficient sleep.
Improving transitional care in rural health using a standardized discharge time-out process
Problem: The process for transitioning patients from hospital to home is complex and fraught with opportunity for error. Increasingly, hospitals are tasked with regulatory, safety, and public expectation burdens to ensure ...
Utilization of evidence-based telehealth for routine follow-up visits in a VA outpatient clinic
Telehealth is a growing alternate/adjunctive setting for health care delivery and with its rapid growth it is important to make sure telehealth is not only convenient but is meeting the needs of the patients. The question ...
Incorporating hourly rounding to increase emergency department patient satisfaction
Poster presentationSession H presented Tuesday, October 1, 2:30-3:30 pmPurpose: Within our healthcare system, our hospital was ranked number 17 out of 35 in patient satisfaction scores. In an effort to meet patient ...
Triage interruptions: How do they impact patient perceptions of care?
Poster presentationSession E presented Tuesday, October 1, 10:00-11:00 amPurpose: Triage interruptions have been shown to significantly delay treatment and are perceived by healthcare workers to negatively impact care ...
Nurse First a New Process in One Community Hospital
(2017-12-05)
Poster presentation
Session C presented Thursday, September 14, 2017
Purpose: If a patient is presenting to the Emergency Department (ED) for treatment of a laceration of a finger or acute chest pain, the experience can ...
Port Access Experience: A Pediatric Emergency and Oncology Interdepartmental Collaboration
(2017-12-05)
Poster presentation
Session G presented Saturday, September 16, 2017
Purpose: Dissatisfaction with the port access experience in the Pediatric Emergency Department (ED) was noted by increased verbal feedback from patients, ...
Discharge Lounge and the Journey to Excellence in Patient Satisfaction
(2017-12-04)
Poster presentation
Session F presented Friday, September 15, 2017
Purpose: Our Emergency Room(ER) patient satisfaction baseline scores related to discharge instructions for FY 2016 were at 43.31%. Our fiscal year ...
Executive Leadership Rounding on Staff and Its Effect on Patient Satisfaction and Patient Outcomes
(2017-04-17)
It has been recognized in healthcare organizations across the country that there is a significant relation between organizational quality, improved patient outcomes, and the financial success of an organization. Through ...