Development and Dissemination of Education to Increase Competence and Self-Confidence in Telephone Triage Nurses
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Constance F. Buran, PhD, Pediatric Ambulatory Care, Riley Hospital for Children at IU Health, Indianapolis, Indiana, USA; Katie Payne, MSN, Ambulatory Administration, IU Health University Hospital, Indianapolis, Indiana, USA
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Abstract
Purposes of this presentation are to evaluate: (1) a newly created telephone triage orientation program (2) its effectiveness to increase competence and self-confidence in triage nurses and (3) the spread of the triage education and competency measures for all ambulatory care nurses. Data endorsing this educational program will be presented.
Description
Leadership Connection 2018: Transformative Nursing Leadership, September 15-18, 2018. Indianapolis, Indiana, USA.
Repository Posting Date
2018-12-20T14:25:10Z
Notes
Items submitted to a conference/event were evaluated/peer-reviewed at the time of abstract submission to the event. No other peer-review was provided prior to submission to the Henderson Repository, unless otherwise noted.
Type Information
| Type | Acquisition | Review type | Format |
|---|---|---|---|
| Presentation | Proxy-submission | Abstract Review Only: Reviewed by Event Host | Text-based Document |
Category Information
| Level of Evidence | Research Approach | Keywords |
|---|---|---|
| N/A | N/A | Ambulatory; Competence; Telephone Triage; |
Conference Information
| Name | Host | Location | Year | Leadership Connection 2018 | Sigma Theta Tau International, the Honor Society of Nursing | Indianapolis, Indiana, USA | 2018 |
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