Development and dissemination of education to increase competence and self-confidence in telephone triage nurses
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Constance F. Buran, PhD, Pediatric Ambulatory Care, Riley Hospital for Children at IU Health, Indianapolis, Indiana, USA; Katie Payne, MSN, Ambulatory Administration, IU Health University Hospital, Indianapolis, Indiana, USA
- Sigma Affiliation
- Alpha
- Contributor Affiliation(s)
- Riley Hospital for Children at IU Health, Indianapolis, Indiana, USA
Purposes of this presentation are to evaluate: (1) a newly created telephone triage orientation program (2) its effectiveness to increase competence and self-confidence in triage nurses and (3) the spread of the triage education and competency measures for all ambulatory care nurses. Data endorsing this educational program will be presented.
Leadership Connection 2018: Transformative Nursing Leadership, September 15-18, 2018. Indianapolis, Indiana, USA.
Items submitted to a conference/event were evaluated/peer-reviewed at the time of abstract submission to the event. No other peer-review was provided prior to submission to the Henderson Repository, unless otherwise noted.
| Type | Presentation |
| Acquisition | Proxy-submission |
| Review Type | Abstract Review Only: Reviewed by Event Host |
| Format | Text-based Document |
| Evidence Level | N/A |
| Research Approach | N/A |
| Keywords | Ambulatory; Competence; Telephone Triage |
| Name | Leadership Connection 2018 |
| Host | Sigma Theta Tau International |
| Location | Indianapolis, Indiana, USA |
| Date | 2018 |
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