Browsing by Author "Arcand, Lori"
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Ensuring patient privacy: Are your educational materials free from harm?
McGuire, Theresa; Burkhartzmeyer, Holly; Arcand, Lori; Preston, HeatherHave you ever reflected on a patient scenario that did not go well? Then thought it would make an excellent case study? While developing that educational content, have you ever considered that you could be violating patient ... -
Speaking to the heart of our patients: Leading an empathic communication educational initiative
Mullenbach, Dana; Burkhartzmeyer, Holly; Arcand, Lori; Preston, HeatherPatient experience continues to be at the forefront of many healthcare organizations. A large Midwestern tertiary-care organization implemented an empathic communication educational initiative in the Department of Nursing ...